This pathetic excuse for a post office just gets worse and worse. Apart from the slovenly staff with the tattoos and offensive t-shirts (I'm serious!) they continue to have issues with simply accepting mail and packages.
Customers are forced to pile packages insecurely on the floor and/or wait 20 minutes in line to drop off a simple pre-paid package. It is of little comfort that they have placed "Customer Service Expectation" signs at various locations in the gulag (replete with spelling and grammar and punctuation errors!). While in line enjoy the posters that were supposed to be changed out 08/2007. I guess its like a poster museum now?
On to my main topic - the night depository slot/box/thing. As you know, in this location my actual success rate of using it after hours is about 30%. That is if I avoid Sunday altogether - my failure rate on a Sunday is 100%.
I complained to a manageress about it and she literally said "if the customers would stop using it so much, it wouldn't break.". Your US Post Office - thinking like a business.......
When I complained to the desk clerk she got all haughty and said "we don't have the time or resources to fix it. Come back later."
Remember - this is essentially a hole in the wall. The Post Office cannot manage a hole in a wall.
Now the thing has been broken for weeks. I have asked WHEN it will get fixed and have been alternatively advised by different staff members that it will be fixed:
1. Maybe never
2. Don't know
3. Weeks, maybe months - cant find parts for it...
4. Have to take it up with USPS central command.
So - they raise the package rates 20% and fail yet again, on the most basic of things.
USPS - count on us. About 30% of the time.....
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